FAQ


FAQ Draft


General

  • Do I have to be a Greek organization to order from Dolls In Couture?
  • No! Dolls in Couture  

  • Does Dolls In Couture only make apparel?
  • No! Love our tees, tanks, and sweatshirts? Check out our other available merch. We print on everything from bags and drinkware to banners and social media frames. Don’t see a merch item you're looking for? Let us know and we’ll see if we can make it.

  • Are you Greek licensed?
  • Yes! Dolls in Couture is an

  • Why is Greek Licensing important?
  • Get in trouble with nationals, standards every national chapter has standards licensed people have to meet those standards, content and quality

  • Do you provide sponsorship or fundraising?
  • -Strategize a fundraising market, or donate a certain percentage of sales back


    Product Design

  • Can I receive artwork without ordering?
  • -no, design deposit needed $500, whatever work is done can only be used with us

  • How long does it take to receive an art proof?
  • -48 hours

  • Can I submit my own art for the order?
  • Can I order a design I see on your website?
  • -Yes, we can customize anything

  • Can you create a design for me?
  • Does Dolls charge for making art revisions?
  • -No

  • Are there any designs you cannot print?
  • -Anything nationals does not allow

  • Can I add custom names and numbers to my order?
  • -Yes

     

    Ordering

  • How do I start an order?
  • -Fill out an inquiry form and send it to hello@dollsincouture.com

  • Will pricing change depending on how many items I sell?
  • -Yes, bulk discounts, every 25 units there is additional discount

  • Who can I contact if I have questions about my order?
  • -hello@

  • Can I order the same design on multiple products?
  • -Yes!

  • Can I order the same product in multiple sizes?
  • -Yes!

  • How long does it take to receive a quote?
  • -Within in 48 hours

  • Do you have an order minimum?
  • -24

  • How can you work with my budget?
  • -Design on a basic and premium shirts

     

    Invoicing/Payment

  • How do I pay for my order?
  • variety of payment methods including credit card, check, direct deposit, Zelle etc.

  • How should members of my organization pay for their individual orders?
  • Shipping

  • How long does it typically take to receive my order?
  • Your organization can expect to receive your order 10 or more business days from signing the purchase order

  • What if I need my item sooner?
  • Yes, rush shipping for additional charge

  • How much does shipping cost?
  • Varies based on weight





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